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Consumer outraged after PrettyLittleThing offers to send her original shipment as long as she erases negative social media post after order mix-up

A CONSUMER has hit out at PrettyLittleThing after the brand asked her to delete a tweet criticising them after they sent her the incorrect order, declaring they ‘d send the initial product if she did.

Lauren Louise splashed out on a pair of high waisted flared peach pants, for ₤ 12.

Lauren angrily tweeted the
company

after getting the mix-up Twitter However to her scary, she opened up the plan just to find a red size 16 playsuit instead, in spite of it carrying the label for the peach pants.

Lauren angrily tweeted the brand name, saying: “Are you having a f ***** laugh?”

She included that she was “having a disaster” after the mix up, however her sweetheart, Nathan, was caring it.

Lauren snapped a photo of Nathan wearing the attire, including he was keeping the red tie front playsuit, which costs ₤ 18.

Lauren wanted a set of peach trousers however ended up with a red playsuit Lauren Louise She stated:”He’s enjoying it, I

‘m no even sending it back now it’s all his.

” [He] believes it’ll be a great coat to wear with his brand-new red trainers.”

But Lauren was outraged when PrettyLittleThing connected with her to say they ‘d enable her to keep the playsuit and send the initial pants out– as long as she erased the tweet.

Lauren shared a message she ‘d gotten from the e-tailer, which states: “On this event I’m not going to ask you to return the product and wait for 14 days to be reimbursed and then to reorder the product.

Lauren says PLT asked her to delete the social networks post PLT

“I’m going to arrange to resend the item as long as you delete the general public post, would this be possible?”

And they send another message, saying: “I’m going to arrange to resend the best item out to you.

“So in concerns to the inaccurate item got you can keep it or dispose of it, it’s completely up to you.

“Whilst I’m organize to resend it please can the post be erased? [sic]”

Lauren stated she’s not going shopping with thebrand name any longer PLT

Outraged, Lauren declined to erase her social networks post.

She told Fabulous: “I’m not going to delete the tweet as they never ever reimbursed me the shipment I paid and their factor for that was that they still sent 1 correct item.

“I have actually never ever become aware of anything like it. The initial message was practically blackmail.

Regardless of the mix-up, Nathan liked the red playsuit
PLT

“Not something I ‘d anticipate from such a big and popular clothing business.”

Lauren included she wouldn’t be patronizing them again.

Fabulous Digital has actually connected to PrettyLittleThing for a remark.

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Posted May 3, 2020